Cookie policy of Europcar Austria

Cookie policy

1. What is a cookie?

Cookies and other similar technologies are traces stored on your device when you visit our website (the "Cookies").

Europcar International S.A.S.U., whose registered office is located at 13 ter Boulevard Berthier 75017 Paris, France, collects information on your device by using cookies and similar technologies. The terms "Europcar", "we", "us" or "our" used in this policy refer to Europcar International S.A.S.U.

This policy (the "Cookie Policy") describes the different types of cookies used on this website.

This Cookie Policy completes and should be read in conjunction with the Privacy Policy.

2. What types of cookies do we use?

We use different types of cookies for the following purposes:

Necessary:
- To enable the proper functioning of the website.

Marketing:
- To identify you across different websites.
- Showing relevant ads based on your interests.

Statistics:
- Measure the volume of the website's audience, anonymously.
- Analyze your browsing habits.
- Identify site malfunctions (bugs).
- Example: Google Analytics.

3. How long do we keep cookies?

We use both "persistent" and "session" cookies:

Persistent cookies are cookies that are stored on your device from visit to visit, until they expire or you request their deletion;
Session cookies are cookies that are temporarily stored on your device and then automatically deleted.

4. Is information collected through the use of cookies transferred outside the EU?

We would like to draw your attention to the fact that information collected through the use of certain cookies may be transferred outside the EU. This is because some cookie vendors maintain servers around the world in order to provide a better quality of service. We encourage you to review the privacy policies of these vendors to better understand the rules that apply to the transfer of your information.

5. List of the cookies

Type of cookie	Name of cookie	Cookie vendor	Description/Purpose of the cookie	Duration	Transfers of data outside the EU?
Necessary	auth.strategy	nuxtJS	This cookie is necessary to allow you to log on to our website.	Session	No
	EuropcarLocale	Europcar Mobility Group	This cookie is used to retrieve and store the display language for the duration of your session.	1 day	No
	JSESSIONID	Europcar Mobility Group	This cookie allows you to keep your settings during your navigation.	Session	No
	synchronize	Europcar Mobility Group	This cookie is used to synchronize the various technical modules on our site.	Session	No
	TS015d1c25	Europcar Mobility Group	This cookie is necessary to manage network traffic and avoid overloads.	Session	No
	ak_bmsc	Akamai	This cookie is used to track the progress of the session going through the standard detection workflow. When present, it is also used as the identifier instead of the IP address for the bot rate control rules.	2 hours	USA
	bm_mi	Akamai	This cookie is used to track the progress of the session through the browser validation detection method.	2 hours	USA
	bm_sv	Akamai	This cookie is used as part of the session validation detection method and keeps track of the number of HTML pages and Ajax requests the client makes.	2 hours	USA
	bm_sz	Akamai	This cookie is used as part of the behavior anomaly detection method of Bot Manager Premier, it is also known as the short term cookie. It references the telemetry collected during the session.	4 hours	USA
	_abck	Akamai	This cookie is used as part of the behavior anomaly detection method of Bot Manager Premier, it is also known as the long term cookie. It is used to track a user's past behavior (human / bot) on a protected site. It is also used to control the behavior of the JavaScript on Europcar side, in particular the telemetry collection process and plays a role in the Proof o Work challenge process.	1 year	USA
	sec_cpt	Akamai	This cookie is used as part of the challenge action (Captcha, PoW, behavioral) available in the behavior anomaly detection method of Bot Manager Premier. This cookie tracks the state of the challenge process.	5 - 120 minutes	USA
	ak_wfSession	Akamai	This cookie is used as part of the Bot Manager Standard and Bot Manager Premier workflow validation feature	2 hours	USA
	Didomi_cookies	Didomi	This cookie is used to transmit your consent to Didomi.	1 year	No
	Didomi_token	Didomi	This cookie contains consent information for personalized purposes and for personalized partners, as well as information specific to Didomi (e.g. user ID).	1 year	No
	euconsent-v2	Didomi	This cookie contains the chain of consent for the IAB's "Transparency and consent framework" as well as the consent information for all IAB standards (partners and purposes).	1 year	No
Statistics	ABTastySession	AB Tasty	This cookie is used to identify a unique session. It allows us to determine that a new session is starting for a given user.	1 year	No
	_ga	Google	This cookie stores a unique identifier used to generate statistical data about how you use our site.	2 years	USA
	_ga_#	Google	This cookie is used by Google Analytics to collect data on the number of times you have visited our site as well as the dates of your first and most recent visits.	2 years	USA
	_gat	Google	This cookie is used by Google Analytics to reduce the query rate.	1 day	USA
	_gid	Google	This cookie stores a unique identifier that is used to generate statistical data about how you use our site.	1 day	USA
	dtCookie	Dynatrace	This cookie tracks a visit over multiple requests. We use this cookie to manage the availability and performance of our site.	Session	No
	dtLatC	Dynatrace	This cookie measures server latency for monitoring the performance of our site.	Session	No
	dtPC	Dynatrace	This cookie is required to identify the appropriate endpoints for beacon transmission and includes the session ID for correlation.	Session	No
	dtSA	Dynatrace	This cookie is used as intermediate storage to track your actions.	Session	No
	rxVisitor	Dynatrace	This cookie contains a user ID to track usage of our site over multiple sessions.	2 years	No
	rxVt	Dynatrace	This cookie is used to delay the session.	Session	No
Marketing	uid	Criteo	This cookie is used to perform ad targeting when you visit our site.	13 months	No
	bd4ti bd4 experiment data	BD4 TRAVEL	These cookies are used to provide recommendations on the vehicle models presented to you.	13 months	No
	_glc_au	Google	This cookie is used by Google AdSense to test the effectiveness of ads on websites using these services, it is the first cookie for the "Conversion Linker" feature, which takes information from ad clicks and stores it in a first-party cookie so that conversions can be attributed off the landing page.	13 months	USA
	_cs_c	Content Square	This cookie is used by Content Square to record your consent to track your behavior.	13 months	No
	_fbp	Facebook	This cookie is used by Facebook to provide a range of advertising products such as real-time bidding from third-party advertisers.	1 year	No
	_cs_id	Content Square	This cookie records statistical data about your behavior on the website.	13 months	No
	intercom-session-k7su1ekb	Intercom	This cookie uniquely identifies you and allows us to personalize the display and keep a history of conversations for up to 7 days after the display and conversation with you.	7 days	USA
	intercom-device-id-k7su1ekb	Intercom	This cookie is used to identify the device interacting with the Messenger in order to improve security.	9 months	USA
	intercom-id-k7su1ekb	Intercom	This cookie uniquely identifies you and allows us to personalize the display and our conversation when you use the online chat	9 months	USA
	_cs_s	Content Square	This cookie is used to identify how often you visit our site and for how long.	1 day	USA
	_cs_mk_ga	Content Square	This cookie ensures Google Analytics dimensions and eVars are set only once every 30 minutes	30 minutes	No
	muid	Bing	This cookie allows Microsoft Bing to track your behavior in order to deliver targeted ads.	13 months	USA
	Europcar Iadvize	iAdvize	This cookie uniquely identifies you and allows us to personalize the display and our conversation when you use the online chat.	1 month	No
	iadvize-1245	iAdvize	This cookie uniquely identifies you and allows us to personalize the display and our conversation when you use the online chat.	13 months	No
	NID	Google	This cookie contains a unique identifier to remember your preferences and other information such as language choice, number of search results to display on the page.	6 months	USA
	_uetsid	Bing	This cookie allows us to interact with you if you have visited our site before.	1 day	USA
	_uetvid	Bing	This cookie allows us to interact with you if you have visited our site before.	21 days	USA
	_gid	Google	This cookie distinguishes between unique users and pages that users have viewed.	1 day	USA
	cto_bundle	Criteo	This cookie is used for advertising retargeting.	13 months	No
	OGPC	Google	The purpose of this cookie is to enable Google maps functionality. It is used to store your preferences and information when a page with Google maps is viewed.	13 months	USA
	IDE	Google	This cookie is used by Google Analytics to send you advertising.	13 months	USA
	DV	Google	This cookie contains a unique identifier to remember your preferences and other information such as language choice, number of search results to display on the page.	6 hours	USA
	HSID	Google	This cookie is used to authenticate you and ensure that only you as the account holder can identify yourself.	2 years	USA
	__Secure-3PSIDCC __Secure-1PAPISID SAPISID	Google	These cookies build up a list of your interests when you visit the site to display relevant and personalized ads through retargeting.	2 years	USA
	SID	Google	This cookie is used to authenticate you and ensure that only you can access it.	2 years	USA
	APISID	Google	This cookie is used to play Youtube videos embedded in the website.	2 years	USA
	tc_cj_v2	Tagcommander	This cookie is used to record user navigation (acquisition channels and traffic sources).	1 year	No
	visitor_id-hash	Pardot	The hash cookie contains the account ID and stores a unique hash code. For example, the cookie named visitor_idxxxx-hash stores the hash code "855c3697d9979e78ac404c4ba2c66533" and the account ID is xxxx. This cookie is a security measure that prevents a malicious user from impersonating a business customer and accessing the corresponding prospect's information.	1 year	No
	TDCPM TDID	.adsrvr.org	These cookies store a unique identifier that allows us to recognize you when you return to our site. The unique identifier is used for targeted advertising.	1 year	No
	TC_PAGES_VIEWED	Tagcommander	This cookie is used to count the number of pages you have viewed.	Session	No
	1P_JAR	Google	This Google Analytics cookie is used to track you, serve personalized ads and target those ads.	1 month	USA
	TD_UNIQUE_IMP	Avent Media	The unique impression cookie contains the programs of the ads viewed as well as the time the ad was viewed. This information is used to identify unique ad views.	30 days	No
	TD_PIC	Avent Media	The post-print cookie contains information about ad views for organizations that have enabled post-print tracking.	72 hours	No
	TradedoublerGUID	Avent Media	The GUID cookie contains an identifier to store the user's event history on the server.	30 days	No
	TD_EH	Avent Media	The event history cookie contains information about the last three clicks. This information is used to be able to link clicks to closures.	30 days	No
	TD_UNIQUE_IMP	Avent Media	The unique impression cookie contains the programs of the ads viewed as well as the time the ad was viewed. This information is used to identify unique ad views.	30 days	No
	TD_PIC	Avent Media	The post-print cookie contains information about ad views for organizations that have enabled post-print tracking.	72 hours	No
	taboola_session_id	Taboola	This cookie creates a temporary session ID to avoid the display of duplicate recommendations on the page.	session	No
	taboola_select	Taboola	This cookie maintains a record of whether you performed an action in the “Taboola Select” feature.	1 year	No
	taboola_fp_td_user_id	Taboola	This cookie indicates that you rclicked on an item that was recommended by Taboola’s Services. This is used for reporting and analytics purposes.	1 year	No
	t_gid	Taboola	This cookie assigns a unique User ID that Taboola uses for attribution and reporting purposes, and to tailor recommendations to a specific user.	1 year	No
	trc_cookie_storage	Taboola	This cookie assigns a unique User ID that is used for attribution and reporting purposes.	1 year	No
	_tb_sess_r	Taboola	This cookie is used on websites of our publisher Customers that utilize the Taboola Newsroom services. It maintains a session reference about your visit to this particular website.	30 min	No
	_tb_t_ppg	Taboola	This cookie is used on websites of our publisher Customers that utilize the Taboola Newsroom services. This cookie is used to identify the referring website (i.e. the website that you visited prior to arriving at this publisher’s website).	30 min	No
	abLdr	Taboola	This cookie supports routine technical and performance improvements for Taboola’s browser-based Services.	3 hours	No
	abMbl	Taboola	This cookie supports routine technical and performance improvements for Taboola’s mobile SDK Services.	3 hours	No
	tb_click_param	Taboola	This cookie is used on websites of our publisher Customers that utilize the Taboola Newsroom services. It measures performance of the publisher’s homepage articles that are clicked.	50 seconds	No
	taboola global:last-external	Taboola	This cookie is used for attribution purposes to see what link or page led a user to the current page.	Local storage (deleted when user deletes it)	No
	global:last-external-referrer	Taboola	This cookie is used for attribution purposes to see what link or page led a user to the current page.	Local storage (deleted when user deletes it)	No
	ln_or	Linkedin	This cookie is used to determine if Oribi analytics can be carried out on a specific domain	1 day	Yes
	sc_at	Snapchat	This cookie is used to deliver advertisements, to make them more relevant and meaningful to consumers, and to track the performance of advertising campaigns.	13 months	Yes
	TikTok	TikTok	This cookie is used to deliver advertisements, to make them more relevant and meaningful to consumers, and to track the performance of advertising campaigns.	13 months	Yes

6. SDK

When using the Europcar application, SDKs (Software Development Kits) are used to make it work. The SDKs we use on the application are the following:

Appsflyer SDK: This SDK is used to measure the performance of the application and to analyze online acquisition campaigns. You can disable this data processing at any time via https://appsflyer.com/optout. You will need to pass on the IDFA of your mobile device in order to deactivate the processing.
Salesforce SDK: This SDK allows you to manage the sending of notifications to your phone in order to inform you of the confirmation of your vehicle or to be alerted about current offers. You can disable notifications directly in your phone settings.
Content Square SDK: This SDK allows us to analyze your behavior on our applications and thus improve the content and the user experience on the application.
Firebase SDK: This SDK hosts our application.

7. Third party calls

Type of third party call	Name of the third party call	Third party call vendor	Description / Purpose of the third party call	Duration	Transferts of data outside the EU ?
Necessary	imaqes.ctfassets.net	Contentful	This third party call is used for serving the website content	Session	Yes
	cdn.contentfuI.com	Contentful	This third party call is used for serving the website content	Session	Yes
	app.launchdarkIy.com	Launchdarkly	This third party call allows Europcar to coordinate the rollout of new features of the website.	Session	Yes
	events.launchdarkIy.com	Launchdarkly	This third party call allows Europcar to coordinate the rollout of new features of the website.	Session	Yes
	sentry.io	Sentry	This third party call monitors errors that users of our website experience and allows a proactive detection of bugs.	Session	Yes
	browser.sentry-cdn.com	Sentry	This third party call monitors errors that users of our website experience and allows a proactive detection of bugs.	Session	Yes
	cdn.tagcommander.com	Tagcommander	This third party call is used to manage displaying in particular the consent banner on the website as well as the implementation of tools which are only activated upon consent	Session	No
	manager.tagcommander.com	Tagcommander	This third party call is used to manage displaying in particular the consent banner on the website as well as the implementation of tools which are only activated upon consent	Session	No
	maps.googIeapis.com	Google Maps	This third party call is used to show users where Europcar car rental stations are located	Session	Yes
	maps.gstatic.com	Google Maps	This cookie is used as part of the behavior anomaly detection method of Bot Manager Premier, it is also known as the long term cookie. It is used to track a user's past behavior (human / bot) on a protected site. It is also used to control the behavior of the JavaScript on Europcar side, in particular the telemetry collection process and plays a role in the Proof o Work challenge process.	Session	Yes
	fonts.googIeapis.com	Google Maps	This cookie is used as part of the challenge action (Captcha, PoW, behavioral) available in the behavior anomaly detection method of Bot Manager Premier. This cookie tracks the state of the challenge process.	Session	Yes
	fonts.gstatic.com	Google Maps	This cookie is used as part of the Bot Manager Standard and Bot Manager Premier workflow validation feature	Session	Yes
	cloudfront-de-int.Its.emobg.io	Europcar	This cookie is used to transmit your consent to Didomi.	Session	No
	applications.europcar.com	Europcar	This cookie contains consent information for personalized purposes and for personalized partners, as well as information specific to Didomi (e.g. user ID).	Session	No
	static.europcar.com	Europcar	This cookie contains the chain of consent for the IAB's "Transparency and consent framework" as well as the consent information for all IAB standards (partners and purposes).	Session	USA
Marketing	Try.abtasty.com	AB Tasty	This third party call is used to check if there is an eligible AB test for each visitor and shows the randomly assigned design version to each visitor.	Session	No
	dcinfos-cache.abtasty.com	AB Tasty	This third party call is used to check if there is an eligible AB test for each visitor and shows the randomly assigned design version to each visitor.	Session	No

8. How to manage your cookies?

You can activate or deactivate the use of cookies and request their deletion by clicking Consent choices.

You have data protection rights regarding the processing of your personal data, including with respect to cookies (e.g., a right of access, rectification, suspension). You can easily accept or decline their use by selecting the appropriate options in the privacy center. You can also withdraw your consent and request the deletion of this information at any time.

You can learn more about these rights by reading the privacy policy.

You can also manage your cookie settings in your web browser.

9. Who to contact if you have a question about the use of the cookies?

If you have any questions about the use of cookies, please contact dpo@europcar.com.

10. Changes of this cookie policy

This cookie policy was last modified on April 5th, 2023. We reserve the right to change this cookie policy at any time.

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