As the world faces an unprecedented health crisis, we have put special measures in place to provide you with a safe and flexible travel experience. 


“Safety Program”, our #1 commitment


 stringent cleaning and disinfection of stations and vehicles 

Icon_tick.png social distancing practices and processes




Your safety as well as the safety of our employees is our top priority!


Europcar provides both flexible adjustments and cancellation free of charge for all of our customers. Change your booking at any time in the "Manage my booking" section.

- Enjoy free and unlimited modifications,

- Free cancellations up to 48h before pick-up.

Contact our call centers

AUSTRIA : 0043186616 or via e-mail customerservices@europcar.at
GERMANY : (040) 520 18 8000 or via e-mail infomaster@europcar.com
FRANCE : 0825358358 or via e-mail reservationfr@europcar.com
UNITED KINGDOM : 0371 384 1007 or via e-mail reservationsuk@europcar.com
ITALY : 199307030 or via e-mail europcarres@europcar.com
PORTUGAL : 219407790 or via e-mail reservas@europcar.com
BELGIUM : 23489212 or via e-mail reservations.belgium@europcar.com
FINLAND : 403062444 or via e-mail reservations@europcar.fi
NORWAY : 81551800 or via e-mail post@europcar.no
LUXEMBOURG : 404228 or via e-mail europcar@europcar.lu
DENMARK : 89331133 or via e-mail Reservations@europcar.dk
AUSTRALIA : 393306160 or via e-mail reservations@europcar.com.au
NEW ZEALAND : 33665574 or via e-mail info@europcar.com.au
IRELAND : +353 1 8122880 or via e-mail reservations@europcar.ie
USA and CANADA : via email webmaster@europcar.com

Voucher Policy

In France, in the framework of Covid 19, the ordinance dated March 25, 2020 allows travel service providers, including car rental companies, to offer credit notes to their customers requesting a cancellation between the 1st of March and the 15th of September 2020, of their upcoming car rental (does not apply to utility vehicles).
The credit-notes have a validity of 18 months. The information of the proposed credit note must be sent on a durable medium (postal mail or email) no later than 30 days after the termination of the contract.  
Within 3 months at the latest from the notification of the resolution, the customer will receive a new proposal of service equal to the amount of the credit-note. The customer is free to use the credit-note as they wish. 
If at the end of the validity of the credit, the customer hasn't used the credit-note, they will be fully reimbursed for the amount of this credit. This ordinance applies for all bookings made on French booking channels, and for all bookings with a pick up in France.


Pick up, drive and return your car safely
We pride ourselves in ensuring all along your customer journey a clean and safe experience. We strictly comply with WHO and local health authorities recommendations and follow best in class cleaning and disinfection protocols.


International reservations HERE

Same smart app. More mobility.

Download the Europcar mobile app for iPhone, iPad and Android now!

More information

Good reasons to rent a car or a van with Europcar

Welcome to Europcar, Europe’s leading car rental company and one of the world’s largest mobility market providers. You want to rent a passenger car or a van with a hydraulic lift? We are here for you in 17 locations in Austria, 550 in Germany and 3.750 car rental locations in more than 150 countries worldwide. Whether you are looking to rent a compact or a premium luxury car for your trip to e.g. Vienna, Salzburg or Innsbruck or perhaps a van for commercial use: with more than 90 years of experience in the car rental sector, Europcar will provide you with a first-class personal service. There are even more reasons to choose Europcar: Our fleet offers electric vehicles. Our personally tailored exclusive range of services ensures that we are able to offer you the perfect mobility solution for every occasion. Take advantage of our cover packages to reduce your liability. Reserve the car of your dreams today – book your rental car on a prepaid basis or pay when you collect. Travel with Europcar for a safe and memorable trip!

World's Leading Car Rental Company Website

World's Leading Car Rental Company Website

TripAdvisor Travelers’ Favourites 2019 (for Germany, France and Spain)

TripAdvisor Travelers’ Favourites 2019 (for Germany, France and Spain)