The independent research organization “ÖGVS Consumer Research Society” also tested the cheapest price, the largest offer, the most convenient online booking process and the best and friendliest service from Austrian car rental companies in 2021. Europcar is again the test winner and industry leader in Austria.
The following test areas were scrutinized and a total of 8 rental car companies were tested:
- Prices and conditions
- Offer and availability
- Booking convenience
- Customer service and information
In the test areas, experts analyzed the best car rental company in 2021 based on 164 criteria and Europcar emerged as the test winner in the study with its overall result of “good” (1.7). At this point a big hipp-hipp-hurray, rent-a-car-today!
Because Europcar not only achieved the best overall package, but also the highest booking comfort via the website, and the grades “very good” to “good” in all subcategories.
All eight tested rental car providers impress with their network of stations and their fleet: high availability of different vehicle classes as well as high-priced and luxurious models. However, if the request is more specific - for example a convertible for a short summer trip, a family minibus or even a van - only a few rental car providers can score, but Europcar scores!
It is therefore clear: anyone who needs a rental car comes to Europcar.
Only new rental cars
No hidden charges
24 hour roadside assistance
24/7 service in most major airports